1. About us
Scaevola Services Ltd, trading as Scaevola, provides trademark filing packages, brand protection support, selected legal services packages, branding consultancy and business compliance consulting.
References to "Scaevola", "we", "us" or "our" mean Scaevola Services Ltd. References to "you" or "your" mean the client, customer or person instructing us.
2. Our services
Our services may include, depending on the package or engagement agreed:
- Trademark application packages for the UK, EU, USA, Italy, Norway and Sweden.
- Trademark availability reviews and filing strategy support.
- Branding consultancy and brand protection advice.
- Drafting or responding to cease and desist letters.
- Preparing objections or responses relating to third-party trademark applications.
- Business compliance support on a fixed, one-off basis.
The precise scope of work will be the scope set out in our written order confirmation, proposal, invoice, email confirmation or other agreed engagement document.
3. Instructions and engagement
We are not obliged to begin work until we have accepted your instruction and, where applicable, received the required payment and client information.
You must ensure that all information you provide to us is complete, accurate and not misleading. We may rely on the information you provide when preparing filings, documents or advice.
For some services we may need proof of identity, proof of authority, company information, brand materials, specimens of use, descriptions of goods and services, or other supporting documents.
4. Fees, official fees and payment
Where a service is sold as a fixed-fee package, the fixed fee covers only the work expressly included in that package. Unless clearly stated otherwise, extra work, additional classes, official objections, oppositions, appeals, hearings, extensive correspondence or unexpected complications may incur additional fees.
Payment is due before filing or commencement of work unless we agree otherwise in writing. We may pause work or withhold delivery of documents if invoices are overdue.
Trademark and design registrations are billed on a one-time fixed-fee basis. Multiple orders will be billed separately for each engagement, filing or service requested unless each service forms part of a standardised package.
5. Trademark filings
Trademark applications are subject to examination by the relevant trademark office or registry. We cannot guarantee that any trademark application will be accepted, registered or remain valid after registration.
Availability reviews are preliminary checks only. They do not guarantee that no conflicting rights exist, that no objection will be raised, or that a third party will not oppose or challenge the application.
You are responsible for confirming that the trademark, logo, brand name, goods, services and applicant details are correct before filing. Once an application is filed, some details may be difficult, impossible or costly to amend.
Unless expressly agreed, our standard trademark package does not include dealing with complex objections, oppositions, cancellation actions, appeals, litigation or settlement negotiations.
The following services are included in our standard trademark filing packages unless expressly stated otherwise in the relevant order confirmation, proposal or invoice:
- Reviewing the information provided by you and determining the appropriate trademark classification and classes for the goods and services identified by you.
- Conducting a preliminary trademark clearance search before filing.
- Preparing the trademark application and filing it with the relevant intellectual property office after receipt of a signed Power of Attorney or other required authorisation.
- Official government or registry fees.
- Acting as the representative or agent-on-record where permitted and appropriate.
- Receiving routine correspondence from the relevant intellectual property office in connection with the application.
- Responding to short and standard administrative correspondence issued by the relevant intellectual property office during examination of the application.
Unless expressly stated otherwise, our trademark filing packages do not include responding to substantive examination objections, provisional refusals, notifications of intention to refuse, third-party observations, oppositions, cancellation proceedings, appeals, settlement negotiations, coexistence agreements, litigation, enforcement actions, extensive correspondence or any other contentious or non-routine matter.
Where such work is required, we may offer to undertake it at our then-current hourly rates or under a separate fixed-fee arrangement, subject to your prior approval.
6. Legal support packages
Where we provide legal support packages, such as sending or responding to cease and desist letters or preparing objections to another mark, the scope is limited to the agreed package.
We do not guarantee that a letter, objection, response or negotiation will produce a particular outcome. Disputes depend on facts, evidence, legal merits, commercial decisions and the conduct of third parties.
If a matter becomes contentious, urgent, unusually complex or requires representation before a court, tribunal or specialist authority, we may recommend that you instruct a regulated local lawyer or specialist representative.
7. Your responsibilities
You agree to:
- Provide accurate and complete information promptly.
- Review drafts, filing details and order confirmations carefully.
- Tell us immediately if any information changes.
- Make payments when due.
- Use our work product only for lawful business purposes.
- Provide a signed Power of Attorney ("PoA") or other authorisation documentation where required for us to provide the requested products or services (see Section 8).
8. Power of Attorney and representation
Certain trademark, patent, design, intellectual property and related services may require you to sign a Power of Attorney ("PoA"), authorisation form or similar documentation allowing us or our affiliated representatives to act on your behalf before the relevant authority or registry.
Failure to provide signed authorisation documents promptly may delay, limit or make it impossible for us to complete some or all of the requested services. Such failure does not affect your obligation to pay for services performed, work completed or third-party costs incurred.
Where possible, if no signed PoA or authorisation is provided, we may instead:
- prepare filing documents for you to submit directly;
- submit applications without acting as formal representative or agent; or
- provide a reduced or modified version of the requested service.
You acknowledge that this may affect how official correspondence, office actions, deadlines, responses and communications with the relevant authority are handled, and may reduce the level of representation or support we are able to provide.
We are not responsible for delays, abandoned applications, missed deadlines, refusals or other consequences resulting from your failure to provide required authorisations or documentation in a timely manner.
9. Liability
Nothing in these terms limits liability where it would be unlawful to do so.
Subject to that, we are not liable for indirect loss, loss of profit, loss of business, loss of goodwill, loss of opportunity or consequential loss. Our aggregate liability for a matter is limited to the fees paid to us for the specific service giving rise to the claim, unless otherwise agreed in writing.
We are not responsible for delays or failures caused by trademark offices, company registries, government bodies, payment providers, postal services, technology providers, third-party representatives or events outside our reasonable control.
10. Cancellation and termination
Our services are intended primarily for business customers. If you are purchasing as a consumer, you may have statutory cancellation rights under applicable consumer protection laws, including a right to cancel certain contracts within 14 days of purchase against a full refund. Nothing in these Terms limits or excludes any mandatory rights that apply to consumers.
As our products and services are designed and marketed for business use, all customers are presumed to be acting in the course of a business, trade or profession unless they notify us otherwise before placing an order. If you are purchasing as a consumer, you must therefore inform us before we commence work, so that we can provide any additional information and notices required by applicable consumer protection legislation.
If you are a consumer and request that we begin providing services during the statutory cancellation period, you expressly acknowledge that you may be required to pay for services supplied up to the date of cancellation and that, where permitted by law, your right to cancel may be lost once the service has been fully performed.
You may cancel an instruction by written notice at any time. If work has already begun, we may charge for work completed, expenses incurred and any non-refundable official fees or third-party costs incurred up to the date of cancellation. Where a service includes official filings, applications or submissions, cancellation may not be possible once the relevant filing has been made.
We may stop acting for you if you do not provide instructions, fail to pay invoices, provide misleading information, request unlawful action, create a conflict of interest or otherwise make it unreasonable for us to continue.
The duration of the initial service is from receipt of the order until the approval, refusal, withdrawal or other conclusion of the relevant application or agreed service. We will remain agent-on-record after completion of the initial service unless you specifically request that we resign or you request our removal as agent directly with the relevant intellectual property office.
11. Governing law and jurisdiction
These terms are governed by the laws stated in our written engagement documents. If no governing law is specified, these terms shall be governed by the laws of Bulgaria, unless another mandatory law applies.
The courts stated in our written engagement documents shall have jurisdiction. If no jurisdiction is specified, the courts of Bulgaria shall have jurisdiction, unless another mandatory forum applies.
12. Contact
For questions about these terms or our services, please contact us at hello@scaevolaservices.com.