1. About this policy
This Privacy Policy explains how Scaevola Services Ltd, trading as Scaevola (“Scaevola”, “we”, “us” or “our”), collects, uses, stores and protects personal information.
This policy applies to visitors to our website, clients, prospective clients, suppliers and other individuals whose information we process in connection with our services.
2. Information we collect
Depending on your interaction with us, we may collect:
- Name and contact details.
- Company details and billing information.
- Trademark and branding information.
- Identity verification documents where required.
- Correspondence, enquiries and support requests.
- Payment-related information.
- Website usage and analytics information.
We may collect information directly from you, from publicly available sources, from professional advisers or from third party service providers involved in the services requested.
3. How we use information
We may use personal information to:
- Provide trademark, legal and compliance services.
- Prepare and manage trademark applications.
- Communicate with clients and respond to enquiries.
- Issue invoices and process payments.
- Maintain internal records.
- Improve our website and services.
- Comply with legal and regulatory obligations.
- Prevent fraud, misuse or unlawful activity.
4. Legal basis for processing
Depending on the circumstances, we process personal data because:
- Processing is necessary to provide requested services.
- Processing is necessary for our legitimate business interests.
- Processing is required to comply with legal obligations.
- You have provided consent where consent is required.
6. Data retention
We retain information only for as long as reasonably necessary for the purposes for which it was collected, including legal, regulatory, tax, accounting and dispute resolution purposes.
Retention periods may vary depending on the type of service and applicable legal requirements.
7. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.
However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
8. Your rights
Depending on applicable law, you may have rights including:
- The right to access your personal data.
- The right to request correction of inaccurate data.
- The right to request deletion of data.
- The right to object to certain processing.
- The right to restrict processing.
- The right to data portability.
- The right to withdraw consent where applicable.
Requests may be subject to identity verification and legal limitations.
10. International data transfers
Because trademark and compliance services may involve multiple jurisdictions, personal information may be processed or transferred internationally.
Where required, we take reasonable steps to ensure appropriate safeguards are in place.
11. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Scaevola Services Ltd
Email:
hello@scaevolaservices.com